Given our current concerns regarding the global spread of the Coronavirus (COVID-19), we are reaching out to you to explain the measures we at Total Access Elevator have put in place to face this exceptional situation.
As always, at Total Access Elevator, our first priority is to protect the health and safety of our employees, customers, our passengers, our families and the communities where we live and work. We can assure you that we have taken the necessary precautions per the CDC and implemented stringent health and safety policies and procedures, designed to protect our employees, customers and passengers at all times.
As far as operations are concerned, we have clear understanding of the essential nature of our business and are making all best efforts to ensure that the elevators we service are kept in good order and can be used in complete safety. The continuation of maintenance and repairs are essential in order to ensure the safety of all passengers. As contracted, our technicians will work on all vertical transportation equipment with the same care as usual and with extra precautions for the health and safety of everyone.
These are extraordinary times, and we are presented with a challenge that requires the best of us – both individually and collectively. We are fully equipped, networked and enabled to serve you as always. Our call centers and account managers remain available as usual.
Even during such a challenging time for our communities, we want to assure you of our total commitment to provide the best possible service to our customers.